Mental Health First Aid (Level 3)
Become a mental health first aider — learn to spot the signs of poor mental health, have supportive conversations and guide colleagues towards professional help. Delivered on-site at your workplace, or live online, for your team.
An in-depth look at the course
Mental Health First Aid (Level 3) trains people to become mental health first aiders — the colleagues who can spot when someone is struggling, start a supportive conversation, and guide them towards the right professional help. Just as a physical first aider gives initial help until medical support arrives, a mental health first aider offers initial support and signposting, not therapy.
Delivered over two days, on-site or live online, the course combines knowledge with practical conversation skills and a clear action plan. It is designed to build genuinely confident, well-boundaried first aiders and to help organisations create a more open, mentally healthy workplace.
What you’ll learn
Understanding mental health
- What mental health is, and what affects it
- Common conditions — depression, anxiety and stress
- The factors that influence mental wellbeing at work
- Tackling stigma and encouraging openness
Spotting and supporting
- Recognising the early signs that someone is struggling
- Starting a supportive, non-judgemental conversation
- A practical mental health first aid action plan
- Active listening and appropriate boundaries
Crisis and beyond
- Supporting someone in distress or crisis
- Responding to thoughts of suicide and self-harm
- Signposting to professional and workplace support
- Looking after your own wellbeing as a first aider
- Building a mentally healthier workplace
Who should attend
The course is aimed at managers, HR and people teams, wellbeing leads and champions, and anyone who wants to be a point of support for colleagues. It equips delegates to help and signpost; it does not make them counsellors or therapists, and no clinical background is needed to take part.
Assessment & certification
Learning is assessed through participation and a knowledge-based assessment completed as part of the course, leading to a Level 3 Award. Group sizes stay small — up to 12 on-site, or up to 8 online — which keeps the sessions personal and gives everyone room to practise the conversation skills at the heart of the role.
How this course is delivered
We deliver this course two ways: on-site at your workplace for up to 12 people, or live online with a trainer for up to 8 (the maximum the awarding body allows for online delivery). Both run over two days and are booked as one fixed price for the whole group — £1,495 +VAT on-site, or £1,250 +VAT online — with all materials and certification included. For live online each learner needs a quiet space, a device and a stable internet connection; for on-site you provide a suitable room and we bring everything else.
Why choose this course
The simplest, most cost-effective way to train your people — recognised certification with everything brought to you.
Simple per-learner pricing
Per-learner pricing with no minimum numbers — enrol exactly who you need.
Learn at your own pace
Complete the training around the working day, wherever suits, on any device.
Accredited & certified
Nationally recognised — recognised certification, issued on completion to keep you compliant.
Other courses
We deliver the full range of first-aid and compliance training on site. See all courses →
Mental Health First Aid (Level 3) — common questions
Is this the same as physical first aid?
How is it delivered?
Who should attend?
What qualification is awarded?
Do participants need any background in mental health?
What do learners need to take part?
Enrol your team on Mental Health First Aid (Level 3)
Tell us how many learners you need and we will get your team set up — certificates included.